ORDERS & RETURNS POLICY

ORDER PROCESSING

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All orders received are to be processed and delivered within 5 to 10 business days (excluding Saturday, Sunday and public holiday) after receiving order from our webstore. In the event where there is no stock available to fulfill the order received, we will contact customer to seek for your kind understanding and arrange adequately.

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ORDER CANCELLATION

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Kindly ensure you have checked and validated all details and information prior to proceeding with payment as orders cannot be cancelled once placed. . In the event of no stock available, we will accept order cancellation if customer is not able to accept the expected turnaround time.

RETURNS & EXCHANGE

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We do not accept any return or exchange request. In the circumstances whereby goods arrived are damaged, please contact us within 24 hours upon receiving the goods and provide photos to substantiate for the request. We will do our best to work towards a satisfactory solution.